General booking conditions
To book simply contact the offices of "Holidays in the countryside" calling by phone, fax or e-mail, the availability of the desired. Subject to availability, the agency "Holidays in the countryside" Colli Toscani snc will confirm it.
The customer had insurance on availability, must send a deposit equal to 40% of the total price of the stay. The payment can be done either by postal order payable to "Colli Toscani" - Via San Giovanni, 2-53040 Celle sul Rigo (Siena), by bank transfer or by credit card.
The balance must be paid at least 30 days before the date of arrival in your own way.
Upon arrival, guests must present a valid ID (passport or identity card) to enable the fulfillment of the formalities specified in the law.
The guest, upon arrival, will have to pay a deposit which will be returned upon departure, after deduction of damage caused to housing. Any problems on the state of repair of housing, must be communicated to "Holidays in the countryside" within 24 hours after arrival.
LENGTH OF STAY
The rentals are weekly and except Easter and Christmas begin and end on Saturday. The delivery of housing takes place in the afternoon from 16.00 to 19.00 and must be vacated by 10.00 on the day fixed for the departure.
NUMBER OF HOLIDAY-MAKERS
The number of persons occupying the accommodation must not exceed the maximum capacity established on the list. Possible addition of beds, must be agreed with the Agency.
Prices are always per week and include electricity, gas and linen. Do not include any phone consumption and heating (in whatever form it may be). Since most of the heaters operating on gas (LPG or CNG), during the winter the gas must always be paid extra according to consumption effected.
All Lodgings are delivered clean and equipped with linen. For structures that do not have the cleaning included in the price (see specific notes on the price list) must be paid at the start Euro 10,00 per person. The owner has unrestricted access to the property to carry out the necessary maintenance (garden, swimming pool, tennis ...)
In case of cancellation, the customer is required to pay the rental price as follows:
20% of the total if the cancellation is made until 30 days before arrival;
50% of the total if the cancellation is made 30 to 20 days before arrival;
75% of the total if the cancellation is made from 20 to 8 days before arrival;
100% of the total amount if the cancellation is made 8 days before the day of arrival
The "Vacanze in Campagna" when, for reasons beyond their control could not to provide the accommodation booked, the customer is entitled to assign an accommodation with similar characteristics. If this is not possible, the customer is entitled to a full refund of the amount paid. All Lodgings are delivered clean and equipped with linen.